BY VISITING ARCAYDIASTUDIOS.COM, YOU ARE CONSENTING TO OUR PRIVACY POLICY.

1. Overview

At Arcaydia Studios (“Company”), we take the privacy of your information very seriously. This Privacy Policy describes the personal data we collect through this website at arcaydiastudios.com (the “Site”) and what we do with it.

Visitors and any users of the site are referred to as “user”, “you” and “your” and the Company is referred to as “we,” “us,” and “our.” “Customer” refers to an individual who (a) has contacted us through any means to find out more about any goods or services we provide, or (b) may, or has, entered into a contract with us for the supply of any goods or services by us. “Personal data” refers to data, whether true or not, about a customer who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.

Accessing this Site constitutes a use of the Site and an acceptance to our Privacy Policy. Use of the Site, including all materials presented herein and all online Services provided by Company, is subject to the following Privacy Policy. This Privacy Policy applies to all Site visitors, customers and all other users of the Site. By using the Site or Service, you agree to this Privacy Policy, without modification, and acknowledge reading it.

2. Data we collect and how we use it

We collect personal data that you voluntarily provide such as your name, email address, when you subscribed to our newsletter, signed up to receive our content, comment on our blog, and/or purchase services or online product, where and when on our Site you provided such information.

Personal data is collected from you when you fill out a form on our Site, purchase a product, or communicate with us via email or social media. Data is also collected when you use or view our Site. We may also receive your data from third parties such as our analytics providers, advertising networks and/or payment processors. Your data is stored in a secure platform. We collect and process your personal data so that we can:

a) Analyse the use of our Site to understand our users and to deliver relevant content and/or advertising to users. This may include data collected through our analytics tracking systems (eg Google Analytics and similar products) which processes data about your use of our Site and services, such as your IP address, browser type, operating system, geographical location, page views, website navigation paths, and frequency and/or pattern of your use of our Site. Our legal basis to use this information is our legitimate interest to monitor and improve our Site, services and marketing.

b) Communicate with you on products or services we think you might like and deliver relevant or marketing content and/or emails to you. We may process personal data you provide us when you subscribe to our email notifications, free content, and/or newsletters, as well as communication data that you send to us either through email, social media, or other posting and/or communication methods. The legal basis for this process is consent or our legitimate interests to grow our business and keep records which may be needed to pursue or defend a legal action.

c) Send you information that is of most interest to you. We may keep track of how you engage with our emails (e.g. which emails you open and which links you click). The legal basis for using this information is our legitimate interest to provide you with information related to the topics you have expressed an interest in.

d) Supply products and/or services to you and to market relevant products and services to you. We may process user data, such as name, email address, address, telephone, credit-card number, and other relevant data as related to purchases of our products and/or services. The legal basis for using this information is consent and your affirmative action to enter into such contract with us and/or the purchase and delivery of the contract between you and us.

3. Marketing and advertising

The personal data collected may be used to send you information about our business, products and services that we think you might like, as well as those of our partner companies. It may also be used to deliver advertisements to you, including through Facebook, Instagram, and/or other similar advertisements, and to understand the effectiveness of our advertising. The legal basis is either consent or our legitimate interests in growing our business. We may send you such communications if you requested it and/or if you agreed to receive such communications. You have the right at any time to stop our Company from contacting you for marketing purposes or giving your data to other members of our Company Group. You may opt-out of such communications at any time through the ‘unsubscribe’ link in each email or contacting us at hi [at] arcaydiastudios.com.

4. Sharing your personal data

We will never share your data with unrelated third parties. Your information may be shared with trusted third parties and services who assist us in operating this Site (including any blog or newsletter), administer our business, or servicing you, as long as these parties comply with Singapore’s Personal Data Protection Act 2012 and/or GDPR where relevant. Your information to may be disclosed to administrative and marketing providers, business advisors, payment service providers or third parties if we sell or transfer parts of our Company. The third parties will keep your personal data secure and respect your privacy under the law.

Should there be a potential breach of personal data, the breach will be identified, the scope will be determined, and we will make reports and/or notification if we are legally required to do so. You acknowledge that the personal information you voluntarily share could be accessed or tampered with by a third party and agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. You release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner. You agree to notify us for any breach of security or unauthorized use of your information.

5. Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our Site, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

There are a number of different types of cookies, however, our website uses:

• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

You can set your browser not to accept cookies, and allaboutcookies.org tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

6. Privacy policies of other websites

This Site may contain links to other websites. Our privacy policy applies only to our Site, so if you click on a link to another website, you should read their privacy policy. We are not responsible for the privacy policies or practices of third parties.

7. Data retention and destruction

We may retain your personal data for as long as it is necessary to fulfil the purpose for which
it was collected, or as required or permitted by applicable laws. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.

8. International transfers

Your data may be transferred to other countries and by using the Site, you consent to the transfer of information to countries outside your country of residence. We will always do our best to ensure security of your data. If we transfer your data to other countries, we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the Personal Data Protection Act. 

9. Your rights

Under data protection laws, you have the right to access copies of your personal data (we may charge you a small fee for this service) and the right to correct any information you believe is inaccurate or to complete information you believe is incomplete. You also have rights to request that we erase your personal data, data portability and restrict and/or object to the processing of your personal data, to the extent that the legal basis for our processing consent. If you make a request, We will endeavour to process your request as soon as is reasonably practicable. If you would like to exercise any of these rights, please contact us at hi [at] arcaydiastudios.com.

Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you (e.g. products or services that you have purchased or sending you newsletters that you had subscribed to) and we shall, in such circumstances, notify you before completing the processing of your request.

If you consider our processing of your personal data infringes data protection laws, you have the right to lodge a complaint with a supervisory authority. Before you do so, we would request that you contact us with your concerns, as we will always endeavour to deal with these as soon as possible.

11. Changes to this policy

We keep our privacy policy under regular review and place any updates on this web page. You acknowledge and agree that you have reviewed this Privacy Policy and that you will continue to review this Policy to be aware of any modifications. This privacy policy was last updated on 1 June 2019.

12. Our information

This Site is owned and operated by Arcaydia Studios which is registered and operates in Singapore.

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to email us at hi [at] arcaydiastudios.com.